PermanentJob Position for Hire Controller Needed Urgently
Job Position for Hire Controller Needed Urgently
Job Type: Permanent
Job Title: Job Position for Hire Controller Needed Urgently
Hire Controller Role: Plant hire desk controller is responsible for arranging plant, tool and machinery hire to customers and construction companies. As a hire controller, you’ll be expected to have excellent customer service skills and develop prof…
Hire Controller Role:
- Plant hire desk controller is responsible for arranging plant, tool and machinery hire to customers and construction companies.
- As a hire controller, you’ll be expected to have excellent customer service skills and develop professional relationship with clients.
Hire Controller Duties:
- Check and capture account application forms on the system
- Responding to customer enquiries and hire orders
- Communicate promptly with customers and supply feedback to customers
- Provide technical information to customers to help them select and use suitable equipment for the planned activities
- Complete hire contract documentation at both on-hire and off-hire and delegate drivers to collect and deliver
- Capture off-hire note correctly
- Communicate with workshop what equipment is needed for delivery.
- Communicate with workshop to off-load equipment.
- Keep diary of daily collections and deliveries
- Responsible for cash account
- Prepare quotations
- Develop professional relationship with internal and external clients
- Maintain and exceed company targets
- Processing card payments
- General administration
- Handling commercial and domestic customer technical enquiries and complaints
- Plant stock take
- 07:00 – 17:00 Mon-Fri
- 07:00 – 11:30 (Every second Saturday)
- Required Skills
- computer and admin skills
- Hire Industry Experience
- Technical and/or Construction background
- 2-3 years’ work experience
- Fluent in Afrikaans, English as second language
- Candidate Requirements
- The candidate is the face of the company and must be well presented, well spoken, neat, positive, energetic, self-motivated, and a go-getter.
- Must be able to delegate, motivate drivers and team player.
- This is a junior role, so 2-3 years’ work experience
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