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26 Jun 2022

PermanentJob Position for Service Technician Needed

FADT – Western Cape – Posted by JobPost24 Western Cape, South Africa

Job Description

Job Position for Service Technician Needed

Location: Western Cape
Job Type: Permanent
Company/Employer: FADT – Western Cape
Job Title: Job Position for Service Technician Needed

Vacancy Details

Main purpose of job:

  • Service and maintain alarm systems for domestic, commercial and industrial sectors.

Qualification & experience:

  • Matric Or Equivalent
  • Minimum 3 years’ experience as an alarm technician
  • Previous programming, wiring, installations and fault finding experience

Job requirements & other attributes:

  • Valid driver’s licence essential
  • Must be PSIRA registered (Grade E)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
  • Knowledge of CCTV, Intercom systems and access control
  • Able to work standby as per duty sheet



  • Conduct service calls / maintenance and repairs of alarms
  • Program alarm panels
  • Complete handovers and quotations
  • Complete invoices and job cards after every service call
  • Complete links up for new clients
  • Re-programme alarm systems when the current alarm was part of a takeover
  • Complete small installations as and when required


  • Complete daily drive sheets
  • Complete job reports and technical invoices
  • Quote clients on upgrades
  • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
  • Complete a stock control check
  • Keep the company vehicle clean and tidy

Performance standards:


  • Ensure that scheduled service call are attended or rescheduled accordingly
  • Ensure that alarm panels are programmed with prescribed standards
  • Ensure that documents are completed timeously and within prescribed standards
  • Ensure that the alarm is programmed to ADT standards
  • Ensure that all installations are completed to ADT standards


  • Ensure that drive sheets are completed accurately
  • Ensure that job reports and technical invoices are completed accurately and timeously
  • Ensure that quotes are completed accurately
  • Ensure that inspection checks are completed on a weekly basis
  • Ensure that all stock is available at all times and missing stock is reported immediately to FLM
  • Ensure that the company vehicle is clean at all times


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