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27 Jun 2022

PermanentJob Vacancy for IT Asset Coordinator Wanted

Key Recruitment Group – Posted by JobPost24 Cape Town, Western Cape, South Africa

Job Description

Job Vacancy for IT Asset Coordinator Wanted

Location: Cape Town CBD
Job Type: Permanent
Company/Employer: Key Recruitment Group
Job Title: Job Vacancy for IT Asset Coordinator Wanted


Vacancy Details

Well-established company involved in the rental and asset management of mainly IT equipment to medium and large businesses seeks to employ a suitably qualified and experienced IT Asset Coordinator. Based in Cape Town.

For the position you would be required to have:

  • Grade 12/ Matric
  • ITIL accreditation/ experience
  • Around 3 years’ experience in a similar role
  • ITAM business process mapping and management experience
  • Understanding of SQL

Responsibilities would include you to:

  • Reconcile contract information to the asset information on the relevant applications provided to provide holistic asset intelligence and direction.
  • Establish (with the assistance of the client and any external Managed Service Partners) an exceptions protocol that must be reported on (e.g., users not logging in for more than 5 days, software changes etc.)
  • Generate and prepare for review monthly reports listing
  • Map and govern internal asset management processors and protocols
  • Facilitate asset audits, monthly meetings and reporting and escalate exceptions to respective persons
  • Authorise and assist the warranty swap out process
  • Facilitate delivery of the rollout and collection of devices
  • Participate actively in the end of rental term process
  • Conduct all report and business activities through the applications provided
  • Verify, correct, assesses, and maintain client data records on client portal
  • Initiate and monitor daily manual batches
  • Periodic and ad hoc client data analysis and correction
  • Responsible for logging and tracking of errors/enhancements to Application Support team
  • Analysis, escalation and follow up of technical incidents
  • Responsible for month end / quarter end runs – This includes working extended hours at month end
  • Client portal system maintenance on a scheduled basis after normal office working hours
  • Documentation and maintenance of system procedures
  • On offer is a market related remuneration package.
  • Please apply online or contact Jan van Dyk on 021 – 531 2015 for more information

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