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28 Aug 2022

PermanentJob Vacancy for Receptionist Required

Helderberg Personnel cc – Posted by JobPost24 Stellenbosch, Western Cape, South Africa

Job Description

Job Vacancy for Receptionist Required

Location: Stellenbosch
Type of the job: Permanent
Company/Employer: Helderberg Personnel cc
Job Title: Job Vacancy for Receptionist Required


Vacancy Details

Exclusive boutique hotel in Stellenbosch is seeking to employ a hotel receptionist.  As a Host/Hostess your main duty will be to ensure comfort and well-being of the guests. Main Duties and Responsibilities:

  • To be friendly, efficient and always willing to help.
  • Make bookings and answer emails en other enquiries.
  • Follow all handovers through and make sure they have been done.
  • Ensure that all equipment is in good working condition. (radio, telephone, computer, internet, Wi-Fi and security systems)
  • Make sure there is music playing
  • Charge all telephone calls to rooms.
  • Make sure that all charges have been accurately billed to each room.
  • Prepare guests’ bills for check-outs and check out the guests
  • Ensure gratuities and sales, etc. are recorded accordingly.
  • Print the rooming list and check.
  • Assist guests with their requirements and requests.
  • Always be available at Reception to welcome and attend to guests.
  • Do proper handover of petty cash.
  • Ensure that all system backups are done daily.
  • Make sure that the security telephone is charged and in good working order.
  • Communicate all related maintenance issues.
  • Make sure all the guest’s info is on the reservation.
  • Make and manage reservations.
  • Assist in making reservations at restaurants for guests.
  • Make sure that the Reception Area is always spotless.
  • Lock up of Hotel in the evenings.
  • Making sure all areas are secure (gas, lights are switched off, etc.)
  • Supervise Security during the evenings.
  • Do “walk about” and inspect Security every night.
  • Shifts can be between 6h30 and 22h00 7 days a week.

Experience and minimum qualifications needed:

  • Computer literacy and hospitality industry experience is required.
  • Education: Matric. Must be able to speak, understand and write English and Afrikaans at a high level.
  • A positive, outgoing personality will be a plus and great physical condition and perfect health a must to perform duties in a timely and accurate manner.
  • Morning Shift is 06h30-14h30
  • Evening Shift is 14h00-22h00

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